> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zappl.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Accounts

> Manage access to your dedicated Zappl customer portal.

The first admin account in your online Zappl portal is created during the initial sign-up process.

<Warning>This account becomes the super admin and cannot be deleted, so it's best to use a dedicated mailbox for this purpose — for example, [zappl@acme.corp](mailto:zappl@acme.corp) — rather than an individual's email address.</Warning>

When you sign up, an email invitation is sent to the provided address. After accepting this invite, you'll be prompted to create a password and set up two-factor authentication. Once logged in, you can create additional admin and standard accounts using the steps outlined below.

#### Creating User Accounts

<Steps>
  <Step>
    On the navigation bar to the left, under **Management**, select **Accounts**, then select **Create New Account**.

    <img src="https://mintcdn.com/daretechnology/U85uvC5AROFPwwzV/images/portal-createaccount.webp?fit=max&auto=format&n=U85uvC5AROFPwwzV&q=85&s=85fa7c4db02cc66e08f8deee3032fd86" alt="Portal Account" width="2048" height="776" data-path="images/portal-createaccount.webp" />
  </Step>

  <Step>
    In the `Create Account` dialog, enter the email address, name, and select an account role from the dropdown. Once done, click **Create**.
    <Info>The **Admin** role provides full access to manage user accounts and reports.<br />The **Standard** role is read-only, allowing users to log in and view dashboards, but not manage users or reports.</Info>

    <img src="https://mintcdn.com/daretechnology/G9NJALb-Jzzab81F/images/portal-accountrole.webp?fit=max&auto=format&n=G9NJALb-Jzzab81F&q=85&s=cde9f6450c1e7698aaf05b8252cb0f70" alt="Portal Account" width="1382" height="808" data-path="images/portal-accountrole.webp" />
  </Step>

  <Step>
    The new account will now be listed under the main accounts section and will have a `Pending` status until the user accepts the email invitation and successfully sets up their password and two-factor authentication.
    <Info>To modify the email address for the user after creation, click the pencil icon, change the email address and click save. A new invite will be sent to the new email address.<br />If the invite expires, simply click the bin icon on the user item to remove the user, and repeat the above account creation steps to send a new invite.</Info>

    <img src="https://mintcdn.com/daretechnology/U85uvC5AROFPwwzV/images/portal-accounts.webp?fit=max&auto=format&n=U85uvC5AROFPwwzV&q=85&s=81f845669e566faf9d398ab08502fe82" alt="Portal Account" width="1864" height="780" data-path="images/portal-accounts.webp" />
  </Step>
</Steps>
